Delivery charge varies according to geographical dimensions.
Shamart incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.
What is the estimated delivery time?
Shamart generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
The destination to which you want the order shipped to and location of Shamart.
Are there any hidden costs (sales tax, octroi etc.) on items sold by Shamart?
There are NO hidden charges when you make a purchase on Shamart. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the Shamart’s shipping policy.
Why does the estimated delivery time vary for Shamart?
You have probably noticed varying estimated delivery times for product you are interested in. Delivery times are influenced by product availability, geographic location of Shamart, your shipping destination and the Logistics partner’s time-to-deliver in your location.
Whether your location can be serviced or not depends on, whether Shamart ships to your location
Legal restrictions, if any, in shipping particular products to your location
The availability of reliable courier partners in your location
How do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
Wherever possible Ekart Logistics will facilitate the pick-up of the item. In case, the pick-up
‘Out of Stock’
The product is currently out of stock and is not available for purchase. The product could to be in stock soon.
‘Permanently Discontinued’
This product is no longer available because it is obsolete and/or its production has been discontinued.
‘Out of Print’
This product is not available because it is no longer being published and has been permanently discontinued.
Does Shamart deliver internationally?
As of now, Shamart doesn’t deliver items internationally.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in South Africa, but please ensure the delivery address is in South Africa.
