It is our mission that all information on this website is as accurate and up to date as possible, and that all products promoted cause no harm to our customers or the environment. However, due to the possibility of human and technical error, Shamart accepts no responsibility for the accuracy or completeness of information provided on the website. Neither do we accept responsibility for any adverse reactions that any of our products may cause. While we have taken every reasonable measure to ensure that the products promoted on this website are of the highest quality and safety, the recommendations on this site are not the advice of a medical practitioner. We therefore advise the consultation of a medical practitioner if there is ever any doubt as to the use of the products.
Utilization of the Website
This site may be used by customers to browse the content and products and to make legitimate purchases. Persons may not use this site for any purposes such as fraudulent or speculative transactions or to copy, reproduce, republish or redistribute any of the images or content available on the site.
Country of Domicile
This website is governed by the laws of South Africa and Shamart chooses as its domicile citandiet executant for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation
Shamart may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company Information
This website is run by Shamart based in South Africa
Online registration
Registration as a purchaser on the Website is free and does not oblige you to purchase anything. You must register with us before placing your first order online. Please click on Signup to register.
Registration and/or use of our Website constitute your acceptance and agreement to be bound by the terms of our Website. To signup you will be required to provide certain personal information which is protected by our privacy policy. When registering with us you will be required to provide an email address and a password which will be used as your username for the Website. Please keep your password private as Shamart accepts no liability for any damages suffered or losses incurred from the use or misuse of your account.
You will be required to enter your email address and password each time you visit our Website. To amend any registration particulars please click on “My Profile” where you can edit your details with KYC. In registering as a purchaser, you are required to provide us with complete and accurate information about yourself. By doing so you warrant that the information provided is correct. Upon acceptance of your registration, an email confirmation of your registration as a purchaser will be transmitted to you.
Orders
As part of the registration process, you will be required to either submit General Info. And KYC. This is to verify that you are over the age of 18 years, which is a requirement to purchase from the Website.
By submitting an order to buy products, you represent and warrant that you are over the age of 18 years; represent and warrant that you are authorized to make payment and that there are sufficient funds available with a Wallet or Credit Card.
In order to protect our interests as well as yours, we may scrutinize transactions to prevent fraud. A transaction may be refused if we are not satisfied that it is legitimate.
Product Images and Representation
The actual product delivered may be subject to variations in appearance, as product packaging may differ over time. It remains the responsibility of the customer to ensure that the product ordered is correct, and the product description and/or model number will always overrule any related images when resolving a dispute about a product.
As the actual colors you see will depend on your computer’s monitor we cannot guarantee that your monitor’s display of any color will be accurate.
Product pricing and availability
The Products displayed on the Website are subject to availability and will be delivered within the Republic of South Africa only, within the areas as determined by Shamart. Available delivery areas are identified at the checkout process when the delivery address is entered, and it remains the responsibility of the customer to ensure the delivery address, including suburb and postal code, is correct.
All prices displayed on the Website are valid and effective only in the Republic of South Africa for the day that they are viewed. Shamart reserves the right, without prior notice, to discontinue or change pricing or specifications of products and services offered on this Website without incurring any liability whatsoever.
Obvious errors
We regret that no order will be accepted if we identify an inadvertent and obvious error in the prices of products or services or the description of any of our products or services or the on the Website.
Confirmation of orders
Orders placed online constitute your offer to purchase subject to these terms. Your offer is deemed to have been accepted by us when you receive our confirmation of your order. Failure by us to formally confirm or notify acceptance shall not affect the validity of the sale or the enforceability thereof.
Risk and Ownership
Risk in the products shall pass to you by acceptance of the products by your authorized representative on delivery. We will retain ownership in the products until payment has been received in full.
Terms and condition for Online Payment
Detailed description of goods and/or services
Shamart is a business in the E-Commerce industry that Sale Grocery for now.
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way 3.
(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
Export restriction (Optional)
The offering on this website is available to South African clients only.
Return and Refunds policy
The provision of goods and services by Shamart is subject to availability. In cases of unavailability, Shamart will refund the client in full within 15 working days.
Cancellation of orders by the client before dispatching the customer will receive full refund in wallet.
Cancellation of orders by the client after dispatching the customer is liable to pay courier charges and refund will be in wallet.
Cancellation of orders by the client will attract a 5% administration fee, if the customer wants the full refund in account.
Customer Privacy policy
Shamart shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
Payment options accepted
Payment may be made via Visa, MasterCard, or by bank transfer through payment gateway, the details of which will be provided on request.
Card acquiring and security
Card transactions will be acquired for (Your Company) via Bidvest who are the approved payment gateway for all South African Acquiring Banks. Bidvest uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.bidvestbank.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by (Your Company) separately from card details which are entered by the client on Bidvest’s secure site. For more detail on Bidvest refer to www.bidvestbank.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Responsibility
Shamart takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Shamart chooses as its domicile citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature
Variation
Shamart may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by.MHS Super Market (sole trader / private company / close corporation) based in South Africa trading as Shama Spice World
